FAQ

Short answers to questions that usually matter before samples, price and ordering.

Many decisions become easier when size, finish, quantity and installation are considered together early.

Samples

Colour, finish and light are always easier to judge in the real room.

Technical points

Slip resistance, build-up and care are explained calmly in the technical section.

Natural stone

Samples show a direction. Veining, colour and slabs remain naturally individual.

Where should I start?

If you already know a size, color or look, start in the range. If many points are still open, use the tile finder. For natural stone, stairs, sills or cuts, send a short inquiry with photo, size or sketch.

What does R10 or R11 mean?

R values help classify slip resistance. For outdoor areas, entrances, wet zones or slopes, the exact surface, build-up, drainage and use always matter together.

More on slip resistance and surfaces in the technical section

Can I get samples?

Yes, once material, size and use are roughly clear. For natural stone, samples are very useful orientation, but never a promise of identical color, veining or slab image: the final piece can visibly differ because it is a natural material.

Are prices shown directly online?

No. Price, availability, samples and alternatives depend on material, size, quantity, delivery route and current availability. We therefore review inquiries personally.

How is natural stone different from porcelain stoneware?

Natural stone comes from slabs or blocks; every piece has its own color, veining and depth. Porcelain stoneware is ceramic, so it is easier to plan consistently, easy to care for and more repeatable within a series. With natural stone, care, acid sensitivity, finish, edge and cuts need closer coordination.

Can outdoor tiles be laid loose?

Many 20 mm slabs can be laid on pedestals, gravel, grass or fixed systems depending on the build-up. Substrate, drainage, slope, size and load are decisive.

How does an inquiry work?

Send selection, room, rough area, desired effect, photos or dimensions. We check material, suitable execution, samples, availability and useful next steps.

Still open?

A short message with photo, dimensions or desired material is enough for the first step.